Cannot Proceed beyond Printer Connection Screen

If you cannot proceed beyond the Printer Connection screen, check the following.

1. Check1 Make sure USB cable is securely plugged in to printer and computer.

   Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the side of the printer.

   

2. Check2 Follow procedure below to connect printer and computer again.

   Important

   • For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen (Print & Scan screen in Mac OS X v10.8 or Mac OS X v10.7).

     If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password are necessary to unlock.)

   1. Turn off printer.

   2. Unplug USB cable from printer and computer and connect it again.

   3. Turn on printer.

3. Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver.

   1. Click Cancel.

   2. Click Start Over on Installation Failure screen.

   3. Click Exit on Start Setup screen and finish setup.

   4. Turn off printer.

   5. Restart computer.

   6. Make sure you have no application software running.

   7. Redo setup according to instructions on Canon website.

      Note

      • For Windows, you can use the Setup CD-ROM to redo setup.